Last Updated: 05-01-2026
Welcome to Savaan (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our ecommerce platform, including our website, mobile site, and any associated services (collectively, the “Platform”). By accessing or using Savaan, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our Platform.
1. Eligibility
By using Savaan, you confirm that:
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You are at least 18 years old, or using the Platform under the supervision of a parent/guardian.
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You have the legal capacity to enter into a binding contract.
2. User Account
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You may need to create an account to access some services.
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You are responsible for maintaining the confidentiality of your login details.
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All information submitted must be accurate and updated.
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We reserve the right to suspend or terminate accounts if misuse or fraudulent activity is detected.
3. Products & Pricing
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We strive to provide accurate product descriptions, pricing, and availability.
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Prices may change without prior notice.
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In case of pricing errors, we reserve the right to cancel orders and issue refunds.
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Colors and images may vary due to display differences.
4. Orders & Payments
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Placing an order constitutes an offer to purchase.
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We may accept or reject any order at our discretion.
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Payments must be made through approved payment methods on the Platform.
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All transactions are subject to verification and payment clearance.
5. Shipping & Delivery
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Delivery timelines are estimates and may vary.
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Shipping delays due to courier issues, natural events, or unforeseen factors are not our responsibility.
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Risk of loss passes to you upon delivery of the product.
6. Returns, Refunds & Cancellations
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Products may be eligible for return or replacement based on our Return Policy.
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Certain items (e.g., perishable goods, intimate products, custom orders) may not be eligible.
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Refunds are processed as per applicable timelines after quality checks.
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We reserve the right to decline returns that do not meet policy conditions.
7. User Conduct
You agree not to:
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Use the Platform for fraudulent, harmful, or illegal activities.
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Copy, modify, or distribute any content without permission.
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Interfere with the functionality of the Platform.
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Upload harmful content such as viruses, malicious scripts, or unauthorized advertisements.
8. Intellectual Property
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All content on Savaan, including logos, images, text, graphics, and software, is the property of Savaan or its licensors.
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Unauthorized use or reproduction is prohibited.
9. Third-Party Links
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We may provide links to third-party sites or services.
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We are not responsible for their content, policies, or practices.
10. Limitation of Liability
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Savaan is not liable for indirect, incidental, or consequential damages arising from your use of the Platform.
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We are not responsible for product quality or defects where the products are sold by third-party sellers (if applicable).
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Maximum liability, if applicable, is limited to the order value.
11. Indemnification
You agree to indemnify and hold Savaan harmless against any claims, damages, liabilities, or expenses arising out of your misuse of the Platform or violation of these Terms.
12. Privacy
Your use of the Platform is governed by our Privacy Policy, which describes how we collect, use, and protect your information.